Be aware of fake calls, texts, and emails “claiming” to be known companies, but are really scammers impersonating these companies.
The EEFCU wants to remind you to NEVER give your personal/security information to anyone. We have had many of our members receive communications from “companies” claiming they are being charged for services, or need to respond to them regarding bills or payments, or package delivery information. We have heard of scammers impersonating companies such as Amazon, Microsoft, the Geek Squad, UPS, as well as a variety of others. If you are unsure the correspondence is valid, DO NOT RESPOND immediately, instead contact the business directly – NEVER respond to them by clicking a link, answering a text or email, or calling the number on the correspondence. Any phone numbers, emails, or links provided with the correspondence could be part of the scam. INSTEAD look up the phone number for the business yourself, either off a past bill or a trusted website, and call to verify if they reached out to you.
Remember, YOU are your own best defense against fraud. NEVER give out personal information. A legitimate company will NEVER ask you to give them your personal information. If you feel your EEFCU information has been compromised, let us know. We can help you make decisions about how to best protect your EEFCU account.