It has come to our attention that some of our members have received texts or phone calls saying that their EEFCU EMV Visa card has been compromised. These texts and phone calls are requesting the member to enter their card number for verification. DO NOT enter your card number! These calls/texts are not being made by the EEFCU. We will NEVER text you about possible fraud and will NEVER ask you to enter a card number for verification.
While we do call you if your card number shows up on our list of possible fraud or breaches, we always identify ourselves and we will not ask you to give us personal information. We also never use an automated system. If you are ever in doubt you can hang up and call the EEFCU and ask for the person you were speaking with. This will assure that you are speaking with an EEFCU staff member.
If you have received any of these fraudulent texts and or phone calls, please let Carolyn know as soon as possible.